Q1. What are the payment terms?
A1. With new customers we work on Sight L/C or 75% advance basis.
Q2. Can I phone or fax you?
A2. Yes, you can Call us on : [92-21] 6803699 / 6365660 / 6803697 or Fax us on : [92-21] 6365650.
Q3. Can we visit you and buy directly?
A3. We welcome you to visit our factoyr at Karachi, we also display at some of the major industry fairs.
Q4. How soon after ordering will my order will be shipped?
A4. We usually ship out goods in 6-8 weeks (45-60 Days) from product approval.
Q5. What is your policy on returns?
A5. We stand by our committment to ship only goods satisfying accepted quality standards. Any defective goods may be returned for repair or replacement.
Q6. What are your shipping costs?
A6. Shipping costs depend on ship mode, destination and size of consignment. Please write to us for more details on specific orders. We can make shipments by Sea, Air or International courier.
Q7. Can I ask for sample?
A7. You may ask for product samples. We can also develop samples based on new designs provided by you.
Q8. How soon can I get sample?
A8. Samples usually take 2 weeks to ship out.
Q9. How much will it cost me for sample?
A9. We offer samples at production prices to our esteemed customers.
Q10. Do you have any minimum order quantity?
A10. We have minimum quantities for new prints or weaves. Please write to us for specific details.
Q11. From where do you purchase raw material?
A11. We purchase raw material locally from Pakistan.
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